About Us
About BvB Paris
BvB Paris is a French online retail store founded in 2026, registered and operated in France. We offer a wide and constantly evolving catalogue of quality products — from home goods and well-being to outdoor, leisure, and everyday essentials — carefully selected from trusted international suppliers and delivered directly to your door.
French-registered business
BvB Paris is a legally registered sole trader (Entrepreneur Individuel) in France, operating under French law and fully compliant with EU consumer protection regulations.
Curated product selection
Every product in our catalogue is carefully reviewed before being listed. We work only with suppliers who meet our quality and reliability standards.
Real customer support
Our customer service team responds within 24 hours on business days. We are a real, contactable business — not a faceless marketplace.
Safe and transparent shopping
Our website uses SSL encryption, our checkout is PCI-compliant, and we never hide fees. What you see is what you pay.
30-day return guarantee
We offer a 30-day return window — well above the legal minimum of 14 days — because we stand behind every product we sell.
Your rights, always protected
All purchases are covered by the French legal warranty of conformity (2 years) and the warranty against hidden defects, as required by law.
How BvB Paris works
We operate as an online retail store using an international fulfilment model. Here is exactly how your order is processed, from start to finish:
You place your order
You browse our catalogue, select your product, and complete your purchase securely on bvbshops.com.
We process it
Your order is confirmed and transmitted to our trusted fulfilment partner within 1 to 2 business days.
Your item ships
Your product is dispatched from our international warehouse. You receive a tracking number by email.
Delivered to your door
Your order arrives within 5 to 15 business days. We keep you updated at every step.
Because we work with international suppliers, delivery times are longer than those of local retailers. We are fully transparent about this — estimated delivery times are always clearly displayed on every product page and at checkout.
Our legal details
Our commitments to you
- + We are a real, legally registered business in France — not an anonymous seller
- + We clearly display all prices, fees, and delivery times before you purchase
- + We honour every return and refund request that meets our policy conditions
- + We respond to every customer enquiry within 24 hours on business days
- + We protect your personal data in full compliance with GDPR
- + We never misrepresent our products, prices, or business model
- + We are transparent about our international fulfilment model and delivery times
- + In the event of a dispute, we offer free access to consumer mediation via FEVAD
Any questions? We are here.
Our team is available Monday to Friday, 9:00 AM to 6:00 PM, and Saturday, 10:00 AM to 4:00 PM.
Contact us